Reduced-Fare OMNY

Reduced-Fare OMNY lets you tap for half-price fares on MTA buses, subways, Staten Island Railway, Roosevelt Island Tram, and Hudson Rail Link. 

It's easy to use: Simply tap your Reduced-Fare OMNY Card, credit or debit card, or mobile device on the screen at a subway turnstile or on the bus. When it turns green and says "GO," you're ready to ride.

With OMNY, you can:

• Pay 12 fares in seven days, and the rest of your rides for those seven days are free.
• Skip the vending machine and load your Reduced-Fare OMNY Card online with a free OMNY account.
• Get the same free transfers you did with MetroCard.

Sign up for updates on Reduced-Fare OMNY

You can only use one payment method with your Reduced-Fare benefit: a Reduced-Fare OMNY Card, a credit or debit card, or a mobile device. 

• If you're a new customer, you'll choose which payment method you want to use with your Reduced-Fare benefit when you apply for the program.
• If you already have a Reduced-Fare OMNY Card, you must tap that card to receive your Reduced-Fare benefit. Currently, if you have a Reduced-Fare OMNY Card, you can't switch to using a personal card or device.
• If you already chose a personal credit or debit card or mobile device to use with your Reduced-Fare benefit, you must tap the card or device you chose to receive your Reduced-Fare benefit.
  • Contact or visit us to switch your Reduced-Fare benefit to a different card or device, or to switch to using a Reduced-Fare OMNY Card instead. If you switch to a Reduced-Fare OMNY Card, it currently won’t be possible to switch back to using a personal card or device.

Whichever payment method you use, your Reduced-Fare benefit is for your use only.

You must load money on your Reduced-Fare OMNY Card before you can use it. You can easily load money using cash, credit, or debit. There are a few ways to do it:

• Use an OMNY vending machine at a subway station near you.
• Add value or set up automatic refills with a free online account.
• Find a store near you that reloads OMNY Cards.
• Meet our Mobile Sales team at a location near you.
• Call the OMNY Call Center at 877-789-6669.

You can check your card balance by tapping your card at an OMNY vending machine. Your free OMNY account will also show your card balance.

Visit OMNY.info to create a free, secure account and link your card. 

With an OMNY account, you can:

• Check your balance.
• Track your progress toward earning free rides.
• Set up automatic refills so you never have to worry about a low balance.
• Freeze your OMNY Card balance if your card is ever lost or stolen.
• Access more account functions.

If you’re an existing Reduced-Fare customer, we mailed you a Reduced-Fare OMNY Card unless you already switched to OMNY using your credit or debit card or mobile device.

If you didn't receive your card, it's possible we mailed it to the wrong address. Call 511 to make sure we have the correct address on file.

If you already switched to OMNY using your credit or debit card or mobile device, you weren't mailed a card and can continue using your card or device as usual.

If you're not already enrolled in our Reduced-Fare program, you're eligible if you're over 65 or have a qualifying disability.

If your Reduced-Fare OMNY Card is lost or stolen, you must visit a customer service location to report it and get a replacement. The balance as of the time of replacement will be transferred to your new card.

You can suspend a lost or stolen card immediately if it is linked to an OMNY account by logging in to your account. If your card is not linked to an OMNY account, you can suspend it by calling the OMNY Call Center and providing the card number.

If you have a Reduced-Fare MetroCard, spend down the remaining value on your MetroCard and then start using your Reduced-Fare OMNY Card. You have until the expiration date printed on the back of your MetroCard to use it.

You can transfer the balance from your Reduced-Fare MetroCard to your Reduced-Fare OMNY Card at the following locations: 

• Customer Service Centers in select subway stations any time, 24/7, or at 3 Stone St in Lower Manhattan, Monday-Friday, 9 a.m. to 5 p.m.
• Mobile Sales vehicles when they visit your neighborhood.

If you ride Bee-Line or NICE buses, you should continue to use your Reduced-Fare MetroCard until OMNY is available on these services. If you need a Reduced-Fare MetroCard to ride Bee-Line or NICE buses, call 511.

If you're looking for more information about how to use your OMNY Card and transition from MetroCard, watch these videos:

• How to use your Reduced-Fare OMNY Card
• How to sign up for an OMNY account
• Recorded Reduced-Fare OMNY webinar