First Pop-Ups Scheduled for Jamaica, Queens on April 22 from 4:00 p.m. to 6:00 p.m.
Customers Can Use New Route Look-up Tool to Learn Specifics About When and How Each Route Will Change
Project Phasing Guide of Bus Routes and Their Corresponding Effective Redesign Date Available Online
The Metropolitan Transportation Authority (MTA) today announced the locations of 23 pop-up locations to expand outreach and further engage with customers in person ahead of the implementation of the Queens Bus Network Redesign. Pop-up events will begin on Tuesday, April 22 and run through Thursday, May 22 at the following times and locations:
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Tuesday, April 22 from 4:00 p.m. to 6:00 p.m. at the Jamaica 165 St Bus Terminal
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Tuesday, April 22 from 4:00 p.m. to 6:00 p.m. at the Sutphin Blvd–Archer Av–JFK Airport subway station
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Tuesday, April 22 from 4:00 p.m. to 6:00 p.m. at the Parsons Blvd subway station
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Wednesday, April 23 from 4:00 p.m. to 6:00 p.m. at the Queens Center Mall
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Saturday, April 26 from 4:00 p.m. to 6:00 p.m. at the Green Acres Mall
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Tuesday, April 29 from 1:00 p.m. to 3:00 p.m. at Queensborough Community College
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Tuesday, April 29 from 4:00 p.m. to 6:00 p.m. at the Queens Village LIRR station
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Wednesday, April 30 from 4:00 p.m. to 6:00 p.m. at the Bayside LIRR station
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Thursday, May 1 from 4:00 p.m. to 6:00 p.m. at the Rockaway Blvd subway station
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Tuesday, May 6 from 4:00 p.m. to 6:00 p.m. at College Point Blvd—14 Av
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Tuesday, May 6 from 4:00 p.m. to 6:00 p.m. at the 21 St—Queensbridge subway station
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Wednesday, May 7 from 4:00 p.m. to 6:00 p.m. at the Myrtle–Wyckoff Avenues subway station
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Wednesday, May 7 from 4:00 p.m. to 6:00 p.m. at the Court Square–23rd St subway station
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Thursday, May 8 from 7:00 a.m. to 9:00 a.m. along Merrick Blvd
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Monday, May 12 from 4:00 p.m. to 6:00 p.m. at the Flushing-Main St subway station
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Tuesday, May 13 from 4:00 p.m. to 6:00 p.m. at the Forest Hills–71 Av subway station
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Tuesday, May 13 from 4:00 p.m. to 6:00 p.m. at the Kew Gardens–Union Tpke subway station
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Wednesday, May 14 from 4:00 p.m. to 6:00 p.m. at the Ozone Park–Lefferts Blvd subway station
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Thursday, May 15 from 4:00 p.m. to 6:00 p.m. at the Jackson Heights–Roosevelt Av/74 St subway station
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Tuesday, May 20 from 4:00 p.m. to 6:00 p.m. at the Rockaway Park–Beach 116 St subway station
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Wednesday, May 21 from 4:00 p.m. to 6:00 p.m. at the Jamaica–179 St subway station
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Thursday, May 22 from 4:00 p.m. to 6:00 p.m. at the 103 St–Corona Plaza subway station
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Thursday, May 22 from 4:00 p.m. to 6:00 p.m. at Jamaica Center–Parsons/Archer
These dates as well as informational materials for download have been published on the project page.
The implementation of the new bus network will take place in two phases, aligning with regular seasonal timetable changes on Sunday, June 29, and Sunday, August 31, or the respective next regular service day. In Phase One, 16 new routes will launch, 67 routes will change, and five routes will be discontinued. In Phase Two, one new route will launch, 37 routes will change, and one route will be discontinued. The final plan includes a total of 124 routes (vs 113 existing): 94 local routes, and 30 express routes.
The new route look-up tool works with Google Translate, which enables customers to read information about their specific route(s) in their preferred language. The Google Translate tool is found at the bottom of the web page. For additional ways to learn of new travel options, customers are encouraged to visit mta.info/queensbus, where customers can preview the new network with Remix, an interactive web-based mapping tool that enables customers to see if and how the route changes in the new network. For a more personalized approach, bus customers can use the Future Trip Planner, which enables inputting a start and end location and seeing trip options with the full implementation of the bus route changes on August 31, 2025.
Customers are encouraged to stay up to date on service changes and subscribe to receive service alerts for their current Queens bus routes. The MTA will email or text users service changes, as they happen, as well as reminders when routes are changing this summer. You can also sign up to receive alerts for subway, Long Island Rail Road, and Metro-North Railroad services, and escalators and elevators.
Through April and May, customers can expect to see uniformed MTA employees at bus stops to spread the word about service changes by distributing informational brochures. NYC DOT will continue to change physical signage at bus stops throughout the spring in order to complete the necessary work by the launch dates. All Queens Redesign-related service changes will take place on June 29 and August 31, 2025, or the next respective regular service day. This summer, customers can rely on the MTA app and Bus Time to provide the most accurate service information.