Lost and Found is closed to walk-in visitors
Only make an appointment if we have confirmed with you that we have your lost item. If you need to file a claim for an item you have lost, read our step-by-step guide. Call us at 511 if you need other assistance.
Directions to the office
Our offices are at the 34 St-Penn Station subway stop. You can take the subway or the M10, M17, M20, or M34 bus to 34 Street/8 Avenue.
If you enter from the street, go to the station booth and tell the station agent you are going to the Lost and Found office. If you have one, show them a lost property claim number or notification postcard. The representative will let you through the turnstiles without having to pay a fare.
Once you are inside the station, take the stairs to the lower mezzanine. Follow the signs to the Lost and Found Office.
Make an appointment
We ask that you arrive 10 minutes prior to your scheduled appointment time.