| Grades |
SYSTEM |
Manhattan |
Bronx |
Queens |
Brooklyn |
SI |
Reasonable
wait times between buses |
1 |
1 |
1 |
1 |
1 |
1 |
Seat
availability |
3 |
3 |
4 |
3 |
3 |
4 |
Smooth
handling of buses |
7 |
8 |
8 |
7 |
7 |
6 |
Clarity of bus destination
signage |
10 |
13 |
11 |
10 |
10 |
8 |
Current schedule information
at bus stop |
5 |
4 |
5 |
4 |
5 |
5 |
Bus operates according
to schedule |
2 |
2 |
2 |
2 |
2 |
2 |
Cleanliness
of buses |
4 |
5 |
3 |
5 |
4 |
3 |
Lack
of graffiti on buses |
15 |
16 |
13 |
16 |
15 |
13 |
Lack
of scratchitti on buses |
16 |
15 |
15 |
15 |
16 |
18 |
Courtesy of bus operators |
6 |
6 |
6 |
6 |
6 |
7 |
Courtesy of bus dispatchers |
13 |
14 |
14 |
13 |
13 |
11 |
Comfortable temperature
in buses |
8 |
7 |
7 |
8 |
9 |
9 |
Ease
of paying your fare |
14 |
11 |
12 |
14 |
14 |
11 |
Bus
announcements routinely made |
9 |
9 |
9 |
9 |
8 |
10 |
Bus
announcements that are informative |
11 |
10 |
10 |
11 |
12 |
14 |
Reliability of kneeling
buses |
12 |
12 |
16 |
12 |
11 |
16 |
Reliability of wheelchair
lifts |
18 |
18 |
18 |
18 |
17 |
15 |
Bus personnel properly
secure wheelchairs |
17 |
17 |
17 |
17 |
18 |
17 |
