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Local Bus Rider Report Card Results

Letter from the President

  

Grades - Systemwide and Borough

  

Priorities - Systemwide and Borough
 
Grades SYSTEM Manhattan Bronx Queens Brooklyn SI

Reasonable wait times between buses

D

D+

D+

D

 D D+

Seat availability

C-

C

C-

C-

 C- C-

Smooth handling of buses

C

C+

C

C

 C C

Clarity of bus destination signage

C+

B -

C+

C+

 C+ C+

Current schedule information at bus stop

C-

C

C

D+

 C- C

Bus operates according to schedule

D

D

D+

D

 D D+

Cleanliness of buses

C

C+

C-

C

 C- D+

Lack of graffiti on buses

B-

B

C+

B-

 B- C

Lack of scratchitti on buses

C +

B-

C+

C+

 C+ C-

Courtesy of bus operators

C+

 C+ C+ C C+ C+

Courtesy of bus dispatchers

 C C+ C C C C

Comfortable temperature in buses

 C+ C+ C C C+ C

Ease of paying your fare

 B- B B- B- B- B-

Bus announcements routinely made

 C- C C- C- C C-

Bus announcements that are informative

 C- C C- C- C C-

Reliability of kneeling buses

C+ B- C+ C+ C+ C+

Reliability of wheelchair lifts

B- B- B- C+ C+ C+

Bus personnel properly secure wheelchairs

 B- B- B- B- B- B-

Overall performance

 C- C C- C- C- C-