mta.info

Letter from the President
Results X1 — X10
Results X11 — X19
Results X20 — X37

  

Results X38 — X90
Results BM1 — BM4
Results BXM1 — BXM6
Results BXM7 — BXM18

  

Results QM1 — QM10
Results QM11 — QM24
All Results (PDF)
 

Grades

BXM1

BXM2

BXM3

BXM4A

BXM4B

BXM6

Reasonable wait times between buses

D+

D+

C -

D+

D+

D+

Seat availability

B

B

B +

B

B +

B

Bus seat reclines properly

B

B

B -

C+

B

B

Seat headrest works properly

B -

B

B -

C+

B -

B -

Working reading light above seat

B -

B

B

C+

B -

B

Smooth handling of bus

B -

B -

B

C+

B

B -

Clarity of bus destination signage

B

B -

B

B -

B -

B

Current schedule information at bus stop

C+

C+

C

C

C

B -

Bus operates according to schedule

D+

D -

C -

D+

C -

C

Cleanliness of buses

B

B

B +

B -

B

B

Lack of graffiti on buses

B +

A -

A -

B +

A -

A -

Lack of scratchitti on buses

B +

A -

B +

B +

A -

A -

Courtesy of bus operators and dispatchers

B -

B -

B

B -

B

B -

Comfortable temperature in buses

B -

B -

B -

B -

B

B -

Ease of paying your fare

B -

B -

C+

B -

B

B

Bus personnel properly secure wheelchairs

B

B +

B

B -

B

B

Reliability of kneeling bus (front of bus)

B

B

B -

B -

B

B -

Reliability of wheelchair lifts (rear of bus)

B -

B -

C+

C

B

B -

Bus announcements routinely made

C+

C+

B -

C+

B

B -

Bus announcements that are informative

C+

C

C+

C+

B -

C+

Overall performance

C+

C

C+

C

B -

B -

Priorities

BXM1

BXM2

BXM3

BXM4A

BXM4B

BXM6

Reasonable wait times between buses

2

2

1

1

1

1

Seat availability

12

12

13

4

16

7

Bus seat reclines properly

14

15

11

14

11

14

Seat headrest works properly

15

17

11

9

11

14

Working reading light above seat

3

6

8

14

4

12

Smooth handling of bus

6

13

5

6

4

10

Clarity of bus destination signage

11

6

15

14

7

17

Current schedule information at bus stop

4

4

3

4

3

4

Bus operates according to schedule

1

1

2

2

2

2

Cleanliness of buses

13

13

10

14

16

11

Lack of graffiti on buses

18

19

17

14

16

18

Lack of scratchitti on buses

20

19

17

10

16

18

Courtesy of bus operators and dispatchers

6

9

6

3

11

4

Comfortable temperature in buses

9

6

7

13

7

9

Ease of paying your fare

5

5

4

7

7

6

Bus personnel properly secure wheelchairs

18

17

17

14

16

18

Reliability of kneeling bus (front of bus)

17

11

16

14

15

12

Reliability of wheelchair lifts (rear of bus)

16

16

17

7

7

14

Bus announcements routinely made

8

3

9

10

11

8

Bus announcements that are informative

9

9

13

10

6

3