Emergency Door Features

The doors on our new bi-levels have an obstruction-sensing design similar to most elevators so that a rigid object will prevent the door from fully closing. Never attempt to hold a train door open, and never try to board or exit a train while the door is in motion. Be aware that extremely thin items, such as scarves, belts or loose clothing, could become caught in the door’s weather stripping. The bi-level train doors do not have the push-back feature that our electric fleet cars have. Each bi-level door has a specially marked emergency release feature right over the inside of the doorway. To activate the release, simply open the overhead panel and pull the red handle; the door motor and lock will release, allowing the door to be opened. Two similar handles are located on the exterior of the train, primarily to allow emergency responders access to the coach. These handles should only be used in a serious emergency where life and limb are in danger. In such an event, a crew member should be notified immediately by using the intercom system located near the door.

Emergency door release panels are clearly marked above the vestibule door on bi-level coaches. The release is activated by opening the panel and pulling the red handle.

To report an unsafe condition call: (718) 558-8228

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