LIRR Train Time™ FAQs
- What is LIRR Train Time™?
LIRR Train Time™ delivers convenient, real-time train status and schedule information to customers at work or home via computers or those on the go via SmartPhones. By using LIRR Train Time™, customers can check train departure times, along with destination, track assignment and real-time status for the next 2 hours at their station.
- How does LIRR Train Time™ work?
LIRR Train Time™ works in tandem with the system we use to track the status of trains at various locations on the railroad. At each checkpoint, if a train is operating within the industry on-time standard of 5 minutes and 59 seconds, it will be shown on your SmartPhone or computer as "on-time". If it is not meeting the industry standard, it will display as being late.
- How do I access LIRR Train Time™?
Whether from your desktop, your SmartPhone or any mobile device simply go to the LIRR main page and select LIRR Train Time™ to get information in an easy-to-read. Remember to add to favorites or bookmark the LIRR Train Time™ page, making it even easier to access the next time! You'll get up-to-the-minute train departure information, train stops, track assignments, train status, and final destination for the trains departing your selected station for the next 2 hours. Remember to bookmark the LIRR Train Time™ page, making it even easier to access the next time!
- Is my station on LIRR Train Time™?
LIRR Train Time™ is currently a pilot and is only available for Port Washington and West Hempstead Branch stations. The final version will include all stations.
- Will LIRR Train Time™ let me know if my train is late or cancelled?
LIRR Train Time™ will provide real-time status. This feature includes On time, Delayed, Late with number of minutes late, Canceled, etc. On time is when a train arrives less than 6 minutes after its scheduled arrival time.
- How many trains will LIRR Train Time™ display?
You'll get up-to-the-minute train departure information, train stops, track assignments, train status, and final destination for the next 2 hours departing from your selected station.
- Will LIRR Train Time™ notify me about track changes?
Because LIRR Train Time™ works in tandem with the system we use to track the status of trains at various locations on the railroad, the system will display updated track changes.
Please note: Last-minute track assignments are possible, so re-check your train's track assignment closer to departure time, and always listen for station announcements.
- What number can I call if I am having a problem viewing LIRR Train Time™?
If LIRR Train Time™ is not displaying information, please call 511 then say LIRR.
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