Holiday Time in the City - Take the Family on the Train
The Long Island Rail Road is the best way to travel to the popular holiday season events going on in the big city. You can start at the Rockefeller Center Tree and then walk across the street to the Radio City Christmas Spectacular®. Or, if you prefer, try Wintuk - Cirque du Soleil®.
Want more? This year you could focus on a couple of LIRR getaway promotions that you may have missed during the year. Someone who’s been missing (in New York City, anyway) for more than 30 years is the famous Boy King! That’s right, King Tut with his glittering treasures is a unique way to spend some time in the City this holiday season and the LIRR’s King Tut package includes discounted round-trip rail fare and admission to the exhibit. Hurry, the Boy King leaves town again on January 17 (extended from January 2).
There's also the fabulous Broadway show “Memphis,” the winner of this year’s Tony Award for Best Musical. The LIRR’s "Memphis" package features free round-trip rail fare and discounted ticket prices. For details please check out our website at or contact us at 718-217-5477.
Traveling with the family? Remember, children under age 5 ride the LIRR free at all times. Children ages 5-11 can ride off-peak trains for just 75 cents each with the deeply discounted Family Fare ticket (this ticket costs $1 per child if bought on board the train). Weekly and monthly ticket holders just pay for the kids.
Extra Holiday Service
There will be 14 extra eastbound early getaway trains from Penn Station on December 23/24 and 30/31. New Year’s Eve revelers will have 17 additional westbound evening trains leaving from their stations to Penn Station on December 31. In the wee hours of New Year’s Day, January 1, there will be 14 extra eastbound trains from Penn Station for customers returning home. We want everyone to have a happy and safe holiday season, on the rails, highways and byways of this great metropolis. One of the ways you can help is to drink responsibly when riding the rails. In the interest of safety, alcohol will not be allowed on LIRR trains, platforms or at stations from 12 Noon on December 31, 2010 through 12 Noon January 1, 2011. Have a great holiday and a safe New Year!
New Ticket Refund & Validity Policies Begin December 30
New LIRR fares & fare policies take effect December 30, 2010. As approved by the MTA Board in October, most commuter rail tickets will increase between 7.6% and 9.4%, depending on ticket type and distance traveled. The changes include:
- Monthly tickets for January 2011, on sale as of 12/20, will be priced at the new rate.
- Weekly tickets for January 1-7, on sale as of 12/29, will be priced at the new rate.
- The discount offered for purchasing a combined monthly ticket/unlimited MetroCard via Mail&Ride will be reduced to 2% (from 4%). Other Mail&Ride discounts and all WebTicket discounts will be eliminated.
- Ten-Trip tickets purchased after 12/29/10 are valid for 6 months from date of sale (changed from 1 year)
- One-Way & Round-Trip tickets purchased after 12/29/10 are valid for 14 days, including date of sale (changed from 6 months)
- No tickets will be refunded after 30 days from date of sale.
- Only One-Way tickets will be sold on-board trains after 12/29/10.
- Step-Up fees and Extension of Ride fees have been rounded up to the nearest dollar.
- For maximum savings, buy tickets in advance through Mail&Ride, at Ticket Machines or Ticket Windows.
For complete details, visit our website.
Be Kind, Don’t Leave It Behind
LIRR commuter stations are cleaned by railroad employees each and every day. Between cleanings, you can help keep your station looking good by depositing cups, newspapers and other disposables in trash cans located on the platform. Newspaper recycling bins at Penn Station provide an earth-friendly way to dispose of yesterday’s headlines. At Penn and all other stations, the LIRR requires trash haulers to separate and recycle materials like newspapers, bottles and cans, as part of the collection process. By putting litter in its place, LIRR commuters are participating in our recycling efforts. Your local railroad station is part of your community. Let's work together to keep it clean.
Meet the Managers
For 2011, the LIRR’s New Year’s resolution is to give our customers more opportunities to “Meet the Managers”. Each month, LIRR Branch Line Managers, and representatives from key railroad departments will be at Penn Station to answer questions and get your feedback. We’ll focus on a different section of the LIRR each month. The first "Meet the Manager's" session will be held on Tuesday, January 25, 4 PM - 7 PM for Port Washington Branch, Kew Gardens, Forest Hills, and Woodside station customers. Hope to see you there!
Winter Storm Prep
The adage "forewarned is forearmed," certainly applies to the winter season. We want you to be ready for the cold, sometimes inclement, weather that we’ll both face over the next several months. First, we'd like you to know that our equipment and personnel are ready for the expected cold blasts ahead. We ask that you do your part by giving yourself extra time to get where you have to go, by slowing down (especially during icy conditions) and by keeping informed. You’ll find frequent service updates on our website and we will provide customized travel updates by e-mail to subscribers.
Check out www.mymtaalerts.com to receive them. You can also contact our Travel Information Center at 718-217-5477.
Remember that major snowstorms (13" or more), especially those with high winds, can cause LIRR service to be suspended for a period of time. Service on some branches may be temporarily put on hold in order to reduce the possibility of customers being stranded on trains, and to allow for the tracks to be cleared.
The overall on-time-performance for November was 94.26%
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