Customer Appreciation Winners Are
There were two lucky winners among the 1,200 LIRR customers that entered our 175th Anniversary raffle on February 24. Leon McDonald of Huntington Station, who won a family four-pack to Dora the Explorer Live!, said he'd be taking his godchildren and that "They'll love it!" Leon commutes from Huntington every day, playing poker with his lawyer and his accountant. A fashion buyer at Lord & Taylor in Manhattan who has been making his commute to the city for more than two decades, Leon said, "We do so much networking on that train." Michelle Contos of Bohemia, who does marketing for IPC Information systems in Manhattan, won a family four-pack to Thomas & Friends Live! On Stage, and plans to take her young nephews and neighbors to see it. Michelle, who's originally from Queens, has been traveling from Oakdale for almost 10 years, and says she and her many commuting friends make the most of the trip. For years now, these long-distance friends have been celebrating Christmas with an onboard party, and this year they had it catered! Michelle commented, "I've made so many friends on that train!" When presenting the lucky duo with their prizes, LIRR President Helena E. Williams said, "This monthly giveaway contest is a way for the Railroad to say thank you to our customers. It's really wonderful that the two people who won are monthly customers. "The next Customer Appreciation Day will be held on March 18, where prizes will include tickets to the 2009 New York International Auto Show, Mamma Mia!, The Little Mermaid, and Islanders games, with our big anniversary celebration following on April 24. **Details of our OnLine Customer Appreciation Deals! next month.
St. Patrick's Day Service
On St. Patrick's Day (Tuesday, March 17), we will be providing extra service, on both pre-parade westbound and post-parade eastbound trains. The details are available on our website. There are 7 extra AM westbound trains: 3 Babylon Branch; 2 Port Jefferson Branch; and 2 Ronkonkoma Branch. There are 8 extra PM eastbound trains: 3 Babylon Branch; 3 Port Jefferson Branch; 1 Port Washington Branch; and 1 Far Rockaway Branch. We hope you enjoy your St. Patrick's Day ... and suggest that you -- Be smart: save money and avoid long lines when returning ... buy your roundtrip tickets before boarding. AND - please remember that NO alcohol will be allowed on LIRR trains that day.
Trackwork Affects Schedules
The timetables that went into effect on Monday, March 2 reflect schedule changes required to support several important track projects. The schedule changes include:
- West Hempstead Branch - buses replacing all weekend trains (March 2 - 29; and Saturdays, April 4 & 18)
- Babylon Branch - weekend service reductions (March 2 - 29)
- Far Rockaway/Hempstead branches - altered schedules
- Montauk Branch - midday weekday trains (4) replaced by buses (March 2 - 29), plus altered schedules on weekends All midday and weekend customers are encouraged to review the new timetables in order to acquaint themselves with the impact this work will have on their normal service.
Note: on March 30, new timetables will include the restoration of most regular weekend service.
Want Money Back??
Tax refunds are not the only way to get money back. If you enroll your Chase and/or WaMu Debit or Credit Card at www.Chase.com/CommuterCash between March 1 and April 30, 2009, you can get a $10 cash reward for every $150 in qualifying purchases (up to $50). Visit our website for more details.
The Station Formerly Known as Shea...
April 13 ... mark the day on your calendar ... it's Opening Day ... Shea is gone, and the new Citi Field ballpark is here ... which begs the question ... how best to get there. Well, while the field is new, we believe that the old ways ... trains, subways, and buses ... are still the best ways to get to the game. The LIRR will be providing service to the March 29 St. John's vs. Georgetown game at Citi Field as well as the two pre-season games against Boston on April 3 & 4.
LIRR 175th Anniversary: Did You Know?
That in 1834, when the LIRR was chartered, Andrew Jackson was President and Kit Carson was leading wagons out west? Interested in learning more about the Railroad's history? Visit LIRR's -175 Years of Experience. It will allow you to choose from several historical videos. We hope you enjoy them.
The MTA and the LIRR have launched a more robust email and text messaging system that notifies registered customers of service disruptions. Using our website at www.mymtaalerts.com, you can register to receive alerts on your cellphone or pda about any combination of subway lines, bus routes, rail lines, bridges or tunnels. You can choose to receive them 24/7, or only during a particular time of day or week.
Monthly OTP 95.59%
February's On Time Performance (OTP) of 95.59% was the 2nd best February on record for that month.
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