Performance Data Sets
The following Key Performance Indicators (KPI) are included in this package (full descriptions in Excel).
NYCT
- Employee Lost Time and Restricted Duty Rate
- Subway
- Subway wait assessment for all lines
- Customer Injury Rate
- Elevator availability
- Escalator Availability
- Mean Distance Between Failure
- On-Time Performance, total and for all lines
- Total Ridership
- Bus
- Bus Passenger Wheelchair Lift Usage
- Percent of total scheduled bus trips completed, total and by bus depot
- Collisions with Injury Rate
- Customer Accident Injury Rate
- Mean Distance Between Failures
- Total Paratransit Ridership
- Total Ridership
- Staten Island Railway
- Mean Distance Between Failures
- On-Time Performance
Bridges & Tunnels
- Collisions with Injury Rate
- Employee Lost Time Rate
- Total Traffic
Metro-North
- Customer Injury Rate
- Elevator Availability
- Employee Lost Time and Restricted Duty Rate
- Escalator Availability
- On-Time Performance by Line
- Mean Distance Between Failures
- Total Ridership
Long Island Rail Road
- On-Time Performance overall and by line
- Customer Injury Rate
- Elevator Availability
- Employee Lost Time and Restricted Duty Rate
- Escalator Availability
- Mean Distance Between Failures
- Total Ridership
LI Bus
- Percent of Completed Trips overall and by depot
- Bus Passenger Wheelchair Lift Usage
- Collisions with Injury Rate
- Customer Accident Injury Rate
- Employee Lost Time Rate
- Mean Distance Between Failures
- Total Paratransit Ridership
- Total Ridership
MTA Bus
- Percent of Completed Trips overall and by depot
- Bus Passenger Wheelchair Lift Usage
- Collisions with Injury Rate
- Customer Accident Injury Rate
- Employee Lost Time Rate
- Mean Distance Between Failures
- Total Paratransit Ridership
- Total Ridership
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